Refund Policy
Last updated: Dt. 01/12/2023
Thank you for paying at secalumni.co.in . We appreciate your trust in us and are committed to providing you with a satisfactory experience. Please read this policy carefully to understand your rights and obligations regarding refunds.
1. Refund Eligibility:
- We generally don't offer refunds for the Alumni membership service purchased directly through our website- "secalumni.co.in.", however, we may issue Refund for the event participation service in rare cases. You may write to us at alumni@seemantaengg.ac.in requesting for refund
- Refunds may be requested within 2 days from the date of purchase.
2. Eligible Refund Reasons:
- Failed Payment Transaction: If the payment(s) made through UPI/Internet Banking/Mobile Banking get failed, then you shall receive your Refund automatically within 72 hours.
- Special Reason: If the payee has any special reason for refund of his/her event participation fees. This is totally an use-case based and the authority have full right to consider it or deny it.
3. How to Request a Refund:
- To request a refund, please contact our team at alumni@seemantaengg.ac.in within the specified refund period.
- Please provide your order number/transaction ID, a clear description of the issue, and any supporting evidence, such as images or videos, along with a proper reason for Refund/Cancellation of the payment.
4. Refund Process:
- Once your refund request is received and validated, we will initiate the refund process.
- Refunds will be processed using the original payment method, unless otherwise specified.
- Refund processing times may vary and are subject to the policies of the payment provider.
5. Cancellation Policy:
For services that require ongoing subscriptions or memberships, cancellation requests must be made before the renewal date to avoid automatic renewal charges.
6. Contact Information:
For any questions about this refund policy, please contact us at alumni@seemantaengg.ac.in
7. Policy Changes:
We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website secalumni.co.in
Thank you for being a valued payee at "secalumni.co.in."